Customer support channels
Whether you need assistance with an active order, have questions about shade selection, or require delivery updates, our customer support team is here to assist you directly.
- Customer Care Email
- support@iyrallicious.com
- Privacy & Data Requests
- privacy@iyrallicious.com
- Operating Hours
- Monday – Friday: 09:00 – 18:00 CET (Paris)
- Response Commitment
- We review all messages and reply within 24 business hours.
Order and shipping support
For faster resolution regarding existing orders, please include your order reference number (e.g. IYRA-2026...) in your email subject line.
- Track your parcel: If your order has shipped, check your dispatch confirmation email for carrier tracking details or contact support@iyrallicious.com.
- Returns and exchanges: Read our Returns & refunds policy for step-by-step instructions.
- Delivery destinations and rates: Consult our Shipping information page for full country coverage.
- Customer reviews: Read verified customer experiences or share your feedback on our Customer reviews hub.
Registered business identity
Iyrallicious is an independent French beauty house operated under French legal registration:
Iyratu Zubairu — Entrepreneur individuel (EI)IYRA GROUP, trading as Iyrallicious
Chez Seremes 95
4 Square Alfred de Musset
91000 Évry-Courcouronnes
France
- Legal form
- Entrepreneur individuel (EI)
- Commercial trading name
- IYRA GROUP
- Founder & Publisher
- Iyratu Zubairu
- SIREN number
- 100 629 401
- SIRET number
- 100 629 401 00017
- Registered jurisdiction
- Évry, France (RCS / Registre National des Entreprises)
Website hosting
This website is hosted by Vercel Inc., 440 N Barranca Avenue #4133, Covina, CA 91723, United States.