Standard delivery charges
These are flat standard-delivery charges for the complete order, not a charge per product. One, two, or three lip products going to the same address receive one delivery charge. The exact available charge for the delivery country is shown during checkout before payment.
We will compare these launch rates with real packed-parcel labels. If packaging weight makes a flat rate unsustainable, future orders may use clear weight bands; any change will always be shown before payment and will never alter an order already placed.
Current destinations
We currently deliver to France, Belgium, Luxembourg, the Netherlands, Germany, Spain, Italy, Portugal, Ireland, Austria, Sweden, Denmark, Finland, Poland, the United Kingdom, the United States, Canada, Sierra Leone, Nigeria, Ghana, South Africa, the United Arab Emirates, Australia, and New Zealand.
Dispatch and delivery time
Any delivery estimate communicated at checkout or in the order confirmation is an estimate unless expressly stated otherwise. If no different period is agreed, goods will be delivered without undue delay and no later than 30 days after the contract is concluded, subject to the remedies available under applicable consumer law.
Tracking information is sent after dispatch when the chosen service provides it. Delivery can take longer during launches, public holidays, customs processing, adverse weather, or carrier disruption.
Customs and import charges
Orders delivered outside the European Union may be subject to import duties, local taxes, and carrier clearance fees. These charges are not included in the delivery price and are payable by the recipient unless checkout expressly says duties are included. Customs processes can delay delivery.
Address accuracy
Enter the complete delivery address exactly as it should appear on the parcel. Email support@iyrallicious.com immediately if you notice an error. We cannot guarantee a change after dispatch, and additional carrier costs caused by an incorrect address may be charged where the law permits.
Loss, damage, and delivery risk
Iyrallicious remains responsible for the parcel until you, or a person you nominate, takes physical possession, except where you independently commission a carrier not offered by us. If a parcel is damaged, missing, or marked delivered but cannot be found, contact Customer Care promptly with the order reference and tracking details so it can be investigated.